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5 Things to Consider When Choosing Your Mortgage Broker

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Choosing the right mortgage broker is a huge decision during the home buying process. There are several big-ticket items that people should consider when deciding on who to use as their mortgage broker. 

In this article, I’ll share 5 things to consider and share where I place on all of these as well.


Headshot of Matthew Jackson, Kelowna Mortgage Broker
Personal attention is a huge advantage in choosing a Mortgage Broker. I’m here to answer your questions and address your concerns.

1. Education and experience.

When you begin reviewing different mortgage brokers in Canada to work with, it’s important to do your research. If it doesn’t say on their website, be sure to ask where they received their education from and when. 

While working with a new broker isn’t a problem (I was new at one point too!), it does bring its own set of challenges. 

I’ve been a mortgage broker with Mortgage Okanagan since 2011. I received my education from UBC Sauder School of Business. When you work with me, you get nine years of experience under my belt. I’ve funded hundreds of mortgages across all levels and types – residential, commercial and private. My experience and education have always given me the ability to become extremely experienced with self-employed and creative mortgages as well. 


2. Awards and recognition. 

The second consideration for choosing the right mortgage broker is to review any awards or recognitions they’ve received. These showcase the broker’s talent, passion and commitment to their profession. 

I received recognition for being in the top 20% of my brokerage for the past three years and work hard to meet and exceed this every year. Powered by Axiom Mortgage Solutions, I work within a team of established Canadian mortgage professionals for the betterment of the industry as a whole.

3. Google and Facebook reviews. 

If the mortgage broker you choose has satisfied clients, you’ll be able to see how people are talking about them and what they’re saying. A great way to get to know a mortgage broker and their skill level, professionalism and quality is to check out their reviews. Google reviews are always the best to check out first and then social media platforms.

I’ve received 74 Google reviews and have a 5-star rating. Here are some of my reviews for you to read and review.

Google review by Ryan Letourneau and others for Mortgage Okanagan

4. Partnerships with lenders.

One of the biggest reasons to work with a mortgage broker is because of their partnerships with lenders. If you choose to work with a mortgage specialist at a bank, they only have access to that bank’s rates. But, if you work with a mortgage broker, like myself, I have access to many major Banks and Credit Unions, B lenders, and private lenders

This gives you the ability to get the best rate possible. I will work on your behalf to scout out the best rate available and lock it down for you. If you were to go with your bank, this just wouldn’t be possible. 

Depending on your situation, the use of a B lender or a private lender may be needed. As a mortgage broker, I have access to more of these types of lenders as well. 


family surrounded by moving boxes, highlighting the importance of choosing the right mortgage broker
The home buying process is unique for everyone, so finding someone that you can trust to work in your best interest is essential. With experience and credibility, Mortgage Okanagan can help you secure the best rates possible.

5. In-person meeting 

While the world slowly gets back to some normalcy after COVID-19, we’re able to start meeting with clients again in BC. 

Meeting with a broker in person allows you to get a feel for the broker and how they do their business. 

When I meet with clients, it’s a great time for them to share about their situation and for me to explain all of the steps with getting a mortgage in Canada. While it’s a straightforward process, it’s always better to have that conversation in person! 

If you’re not able to meet in person, I can work over the phone and through virtual meeting rooms as well. I’ve funded mortgages for people across the country, so just because we don’t live in the same city, doesn’t mean I can’t help you.


Choosing your mortgage broker. 

Once you review all of these five things, you’ll get a true feel for your potential mortgage broker. Getting a mortgage is a personal matter and feeling comfortable with your broker is an essential step.

You’ve got a head start getting to know me in this article. If you want to learn more about me, my experience as a mortgage broker or how I can help you, reach out today. Just fill out the form and I’ll be in touch shortly. 


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